Customer Identification and Anti‑Money Laundering Requirements

From 1 July 2026, real estate businesses providing designated services in Australia must comply with the Anti‑Money Laundering and Counter‑Terrorism Financing Act 2006 (Cth) and its associated Rules.

As part of these obligations, NS Properties Brisbane may be required to conduct customer due diligence (CDD) before delivering certain designated services related to real estate transactions. This may involve collecting and verifying information about our clients, and in some cases, individuals or entities connected to the transaction.

 

Why We Collect This Information

CDD helps us:

• Verify the identity of our clients

• Understand who we are dealing with

• Assess and reduce the risk of property transactions being used for money laundering, terrorism financing, proliferation financing, or other serious financial crime

These requirements apply when NS Properties Brisbane provides designated services for vendors (sellers), purchasers (buyers), or entities acting on their behalf. We appreciate your cooperation in helping us meet our legal obligations and support the integrity of Australia’s property market.

 

Information We May Request

When you engage with NS Properties Brisbane, we may ask for:

• Full name

• Date of birth

• Residential address

To verify these details, you may be required to provide:

• Acceptable photo identification (e.g., current passport or driver’s licence)

• A document confirming your residential address (e.g., recent utility bill or bank statement)

 

Companies, Trusts and Other Entities

For transactions involving companies, trusts, partnerships, self‑managed super funds or other legal entities, we may need information about the entity’s structure, ownership and control, including details about:

• Directors

• Shareholders

• Trustees

• Beneficiaries

Depending on the circumstances, we may also need information and documentation relating to beneficial owners or other individuals who ultimately own or control the entity.

 

Privacy and Use of Personal Information

NS Properties Brisbane is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

Any personal information collected for AML/CTF and CDD purposes is used solely to comply with applicable laws. We take reasonable steps to ensure your information is stored securely and only accessed or disclosed where permitted or required by law.

Further details on how NS Properties Brisbane collects, uses, stores and discloses personal information—and how you can access or correct your information—are available in our Privacy Policy.

 

For Vendors (Sellers)

Before providing certain designated services related to the sale of a property, NS Properties Brisbane may need to verify the vendor’s identity and, where relevant, identify the beneficial ownership and control of any entity involved. This helps prevent property assets from being used to hide or move illicit funds.

 

For Purchasers (Buyers)

Before providing designated services for a purchase transaction, we may need to verify the purchaser’s identity and, where applicable, confirm the ownership and control of any company, trust or other entity involved. Your cooperation ensures we meet our legal obligations under Australian law.

 

When Services Can Commence

Under the AML/CTF Act, NS Properties Brisbane may not be able to begin certain designated services until the required CDD has been completed. This applies to vendors, purchasers and any entities acting on their behalf.

This may include services connected with:

• Listing a property for sale

• Marketing a property

• Facilitating a sale or purchase

• Providing other real estate services

To avoid delays, we encourage clients to provide requested identification documents as early as possible.

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Thank You

We appreciate your understanding and cooperation as we implement these important compliance requirements.